1.1 Order Confirmation

Once your order is successfully placed, you will receive a confirmation message with complete order details. Please review it carefully and contact us immediately in case of any changes.

1.2 Processing Timeline

Each piece undergoes multiple quality checks before it is approved for shipment.

2.1 Domestic Shipping — India

We offer free shipping across India for metro cities. For non-metro or remote locations, additional shipping charges may apply depending on courier availability and location.

Estimated Delivery After Dispatch

• Metro cities: Faster delivery based on courier network.
• Non-metro / remote areas: Slightly extended delivery timelines.

2.2 Delivery Timeline Overview

2.3 International Shipping

Ethsol offers international shipping to countries where logistics availability permits. Shipping charges and estimated delivery timelines vary based on the destination.

Any customs duties, import taxes, or other charges levied by the destination country are the responsibility of the customer.

• Free shipping is available for most metro city deliveries within India.
• Additional charges may apply for remote, non-metro, or special delivery locations.
• Any applicable shipping fee will be clearly communicated before order confirmation.

Every ETHSOL order is:

• Fully insured during transit.
• Carefully packed with tamper-proof sealing.
• Handled by trusted courier partners.
• Tracked until final delivery.

For security reasons, delivery is made only to the verified recipient.

At the time of delivery:

• The recipient may be required to present a valid identity proof, such as a PAN card or government-approved ID.
• Courier personnel may note down necessary identity-proof details as part of secure delivery verification.
• The recipient is requested to cooperate with the delivery agent for smooth handover.

This process ensures that your valuable jewellery reaches the right person safely.

Every Ethsol order is delivered in premium packaging designed for protection and elegance.

Once your order is shipped, you will receive:

This allows you to monitor your order at every stage until it reaches your doorstep.

• Orders cancelled after production has begun but before shipping will be subject to a 20% restocking charge.
• Orders already shipped cannot be cancelled and will follow the return/exchange policy guidelines, if applicable.

While we aim for timely delivery, certain factors may affect timelines, such as:

• Weather conditions.
• Courier delays.
• Festival season rush.
• Remote location accessibility.

In such cases, our team will keep you informed proactively.

Customers are requested to ensure that all shipping details are accurate at the time of placing the order. ETHSOL is not responsible for delays or non-delivery due to incorrect or incomplete address details.

ETHSOL reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page and become effective immediately upon posting.